My ALPHA 2 Bluetooth connection isn't working. What can I do?

If you were previously able to connect to smartphone apps but now you cannot, a factory reset will restore your Bluetooth Smart (4.0) connection. Follow this sequence to perform a factory reset:

  1. Hold both buttons for 2 seconds (until you hear 2 quick beeps), and then keep holding the right button but let go of the left one until it shows the system info.
  2. Release the right button
  3. Press the right button once
After that ALPHA2 will be reset, and any saved workout files or device settings will be deleted.
 
Press and hold any button to wake ALPHA 2 up. You can manually reconfigure your device settings with the buttons, or connect to Mio GO to restore the settings saved there.