1. Support Center
  2. Mio SLICE
  3. VIEW ALL FAQs

How do I pair my SLICE to a new phone?

To connect your SLICE to a new smartphone, you must first perform a factory reset:

**Note: Performing a factory reset will erase all data on the SLICE and require you to reconfigure the settings.

* Check out our Videos: iOS Android 

  1. Open the PAI app and navigate to the MORE tab and select Forget Device.
  2. Open the phone’s Bluetooth settings and forget SLICE from the list of paired devices.
  3. To perform a factory reset on your SLICE, please follow these steps:
  • Make sure SLICE has more than 50% battery remaining.
  • Place SLICE on the charger.
  • When you see the charging screen, press down the button for 15 seconds. Keep the button pressed down throughout the 5-second reset countdown.
  • The SLICE logo will be displayed when the factory reset is complete.

4. Your SLICE will show pairing_image.png once it's ready to be paired with a new phone. Open the PAI app and tap "MORE" section and "add device" to pair.