What can I do if my Mio wearable isn't pairing to Mio GO?

Try the following steps if your Mio isn't pairing to the Mio GO app. 

Step 1: Remove any bluetooth devices from your phone settings and close all open apps to pair to the app directly.

Step 2. Forget your Mio wearable from the devices screen of the app and re-add. 

Step 3. Enable Mio GO to use your GPS/location settings. 

Step 4. Turn on the heart rate of your Mio wearable. 

Step 5. Fully charge. 

If you're still having issues please contact us with your phone type, operating system, app version and firmware.