How do I update my device’s firmware on Android?
Step 1: Make sure your Mio device isn’t paired with your phone.
Go to your phone’s Bluetooth settings. You’ll see a list of nearby Bluetooth devices. If you see your Mio appear in the Paired Devices list, tap its name and select ‘Unpair’ or ‘Forget’.
Step 2: Close the Mio GO app.
Tap the Recent Apps icon at the bottom. A list of running apps appears. Swipe right, or click the X in the left top corner on the Mio Go app picture to close it.
Step 3: Make sure you are using the latest version of the Mio App.
Visit the Google Play Store and update your Mio GO app to the latest version If you have the latest version of Mio GO, open the App now.
Step 4: Update your Mio device firmware.
Open the Mio GO app and connect to your device. You will get a message to update the firmware. Select OK and follow the prompts.
If the GO app doesn’t ask you to update, manually update the firmware. From the top left menu, select “Help” then “Firmware Update.” Select your Mio device and update.
Step 5: Firmware update successful
After the update, a message that the firmware has been updated will appear.
Troubleshooting tip: If the update fails or takes longer than 5 minutes, go to Step 2 and repeat the process.