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  2. Mio SLICE
  3. VIEW ALL FAQs

VIEW ALL FAQs

  • How long does my SLICE battery last per charge?
  • How do I pair SLICE to an Android Phone?
  • How do I pair SLICE to an iPhone?
  • How do I pair my SLICE to a new phone?
  • Why doesn't my workout start when I press and hold the button?
  • How do the notifications work? Does my phone have to be a certain distance?
  • How often does SLICE measure heart rate?
  • Why does my SLICE show not connected?
  • Is SLICE compatible with Apple HealthKit?
  • What is the best way to contact us regarding app and SLICE issues?
  • Why does my SLICE app stop recording my sleep?
  • Do I need to do anything to charge my SLICE battery?
  • Can I pair my SLICE to two or more mobile devices?
  • When does my SLICE show low battery?
  • What materials are my SLICE made from?
  • What is the lifespan of my SLICE battery?
  • Can I turn my SLICE completely off?
  • Why is Mio SLICE more effective than other activity trackers?
  • I paired SLICE to a new phone, and now my steps, distance, calories, and sleep are all gone.
  • If I don't want to sync my SLICE to a smartphone, can I still see my PAI points?
  • How do I stream my heart rate from SLICE to ANT+ devices?
  • Can I use SLICE with other fitness apps?
  • How often do I need to sync my SLICE with the PAI app?
  • Do I have to clean my SLICE? How do I do that?
  • Can I swim with my SLICE?
  • How does SLICE track my sleep?
  • How does my SLICE sync with the PAI app?
  • How do I charge my SLICE?
  • What data can I see on my SLICE?
Have Questions? Contact us
Email: support@mioglobal.com
Phone: 1-877-770-1116
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